These Terms of Service (“Terms”) govern your access to and use of the LiveHands mobile application (the “App”) and the website located at livehandsapp.com (the “Website,” and together with the App, the “Service”), operated by Sullivan Technology LLC, doing business as LiveHands (“LiveHands,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 years of age or older. If you do not meet this age requirement, you are not permitted to access or use the Service.

2. Account Registration

To use the Service, you must create an account by providing a valid email address and any other required information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at our discretion if we reasonably believe you have violated these Terms.

3. Description of the Service

LiveHands is a mobile application that enables users to log, edit, review, share, and export live poker tournament hands. The Service includes local data storage, optional cloud sync, hand history export in formats compatible with third-party analysis tools, and the ability to generate shareable visual summaries of hand results.

The App is a logging and record-keeping utility. We do not facilitate, operate, or endorse any form of gambling. The App does not provide personalized poker strategy advice, coaching, or analysis. We do not guarantee the ongoing compatibility or functionality of third-party tools that may import hand histories exported from the Service.

4. Subscription and Billing

4.1 Subscription Terms

Access to the Service requires a paid subscription. Subscription pricing, trial periods, and billing cycles are as presented at the time of purchase through the Apple App Store or Google Play Store (each, a “Store”).

4.2 Billing and Payment

All subscription payments are processed through the applicable Store. We do not directly collect or process your payment card information. Your purchase is subject to the terms and policies of the applicable Store, including their refund policies.

4.3 Cancellation

You may cancel your subscription at any time through the applicable Store’s subscription management settings. Upon cancellation, you will retain access to the Service through the end of your current billing period. We do not provide prorated refunds for unused portions of a billing period.

4.4 Free Trial

If a free trial is offered, you will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires through the applicable Store.

5. User Content and Intellectual Property

5.1 Your Content

You retain ownership of all Hand Data and other content you create using the Service (“User Content”). By using the Service, you grant LiveHands a limited, non-exclusive, royalty-free license to store, process, sync, export, and display your User Content solely as necessary to provide and improve the Service.

5.2 Aggregated and De-Identified Data

You acknowledge and agree that LiveHands may create aggregated or de-identified datasets derived from User Content. “Aggregated data” refers to information combined across multiple users so that it reflects population-level patterns rather than individual activity. “De-identified data” refers to information from which personal identifiers have been removed or modified so that the data does not identify and is not reasonably linkable to any individual user.

LiveHands takes reasonable measures designed to de-identify data and reduce the likelihood of re-identification. LiveHands owns all such aggregated and de-identified data and may use, analyze, publish, license, or sell it for any lawful purpose, including research, product improvement, benchmarking, and other commercial purposes. LiveHands does not attempt to re-identify de-identified data and contractually requires any third parties who receive such data to refrain from attempting re-identification.

For more information about how we handle data, see our Privacy Policy.

5.3 LiveHands Intellectual Property

The Service, including its design, features, code, documentation, trademarks, and all other intellectual property, is owned by Sullivan Technology LLC. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license to use the Service as described herein.

5.4 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution to you.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
Attempt to reverse-engineer, decompile, or disassemble any portion of the Service;
Use automated means (bots, scrapers, or similar tools) to access or interact with the Service;
Interfere with or disrupt the integrity or performance of the Service;
Attempt to gain unauthorized access to the Service or its related systems;
Misrepresent your identity or impersonate another person;
Use the Service to transmit malicious code, spam, or other harmful content; or
Resell, sublicense, or redistribute access to the Service without our prior written consent.

We reserve the right to suspend or terminate your access to the Service, without notice or liability, for any violation of these Terms.

7. Data, Sync, and Backups

Your Hand Data is stored locally on your device. When you are signed in, your Hand Data is also synced to our cloud infrastructure. Cloud sync is intended to support access and continuity across sessions and devices, but it is not a guaranteed backup or data recovery service.

We may maintain backup or disaster recovery copies of data as part of our normal operational and security practices. These backups exist for business continuity and infrastructure resilience purposes. We do not guarantee that individual user data can be restored from backups in every circumstance, and backup copies are not a user-facing feature of the Service.

You are responsible for using the App’s export features to maintain your own copies of any Hand Data that is important to you. We are not liable for any loss of data resulting from device failure, software errors, sync interruptions, account termination, or other causes.

For more information about how we collect, use, retain, delete, and protect personal information and Hand Data, please review our Privacy Policy.

8. Termination, Suspension, and Account Deletion

8.1 Termination by LiveHands

We may terminate or suspend your access to the Service at any time, with or without cause, and with or without notice. If we terminate your account for violation of these Terms, you may lose access to the Service and its features, including the ability to export your Hand Data, immediately upon termination.

8.2 Termination by You

You may stop using the Service at any time. If you wish to delete your account and associated personal data, you may request account deletion by contacting us at [email protected]. We will process verified deletion requests in accordance with our Privacy Policy.

8.3 Effect of Termination

Upon termination of your account, whether by you or by us:

Your right to use the Service will immediately cease;
Your access to the Service and its features may end immediately upon termination, but the retention, deletion, and continued storage of your User Content, Hand Data, and personal information will be governed by our Privacy Policy and our applicable legal, operational, and backup-retention requirements;
We recommend exporting your Hand Data before termination or account deletion, as we are unable to restore deleted data;
Any provisions of these Terms that by their nature should survive termination will remain in effect, including but not limited to Sections 5 (User Content and Intellectual Property), 7 (Data, Sync, and Backups), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Dispute Resolution), and 13 (Governing Law).

8.4 Subscription Lapse

If your subscription ends but you do not delete your account, your account and associated data will be retained in accordance with our Privacy Policy. You may lose access to certain paid features, but your data will not be deleted solely because your subscription has lapsed.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE.

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA, INCLUDING HAND DATA, RESULTING FROM DEVICE FAILURE, SOFTWARE ERRORS, SYNC INTERRUPTIONS, OR OTHER CAUSES.

CLOUD SYNC AND BACKUP FEATURES ARE PROVIDED FOR CONVENIENCE AND CONTINUITY. THEY DO NOT CONSTITUTE A WARRANTY OF DATA PRESERVATION OR RECOVERY.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIVEHANDS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless LiveHands and Sullivan Technology LLC, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute proceeding, you agree to first contact us at [email protected] with a written description of the dispute, including your name, email address associated with your account, and a description of the claim. We will attempt to resolve the dispute informally within 30 days of receiving your notice. If the dispute is not resolved informally within that period, either party may proceed as described below.

12.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (“Dispute”) that is not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect, rather than in court. Nothing in this Section 12 is intended to limit any rights that you may have under mandatory consumer protection laws in your jurisdiction that cannot be waived by agreement.

The arbitration shall be conducted by a single arbitrator. Unless you and LiveHands agree otherwise, the arbitration shall take place in Hennepin County, Minnesota, or may be conducted by phone, videoconference, or based on written submissions if agreed by the parties or ordered by the arbitrator.

The arbitrator shall have the authority to award the same relief that a court could award, including injunctive or declaratory relief and attorneys’ fees where authorized by law. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Arbitration Fees and Costs

Payment of arbitration fees will be governed by the AAA Consumer Arbitration Rules. If the arbitrator finds that your claim was brought in good faith, LiveHands will pay any filing, administration, or arbitrator fees that exceed the amount you would have paid to file a claim in court.

12.4 Class Action Waiver

YOU AND LIVEHANDS AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

If this class action waiver is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed and proceed in a court of competent jurisdiction in Hennepin County, Minnesota, while the remaining claims shall continue in arbitration.

12.5 Opt-Out

You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of your first use of the Service. Your opt-out notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of the arbitration and class action waiver provisions. If you opt out, you and LiveHands agree to submit to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota.

12.6 Exceptions

Notwithstanding the foregoing, either party may: (a) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights; or (b) bring an individual claim in small claims court if the claim falls within that court’s jurisdictional limits.

12.7 Survival

This Section 12 (Dispute Resolution) shall survive the termination or expiration of these Terms and your use of the Service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. To the extent any proceeding is permitted to take place in court (including as a result of opting out of arbitration), you and LiveHands agree to the exclusive jurisdiction and venue of the state and federal courts located in Hennepin County, Minnesota.

14. Third-Party Platforms

The App is made available through the Apple App Store and Google Play Store (each, a “Platform”). Your use of the App is also subject to the terms and policies of the applicable Platform. You acknowledge that:

These Terms are between you and LiveHands, not with the Platform provider;
The Platform provider has no obligation to provide maintenance, support, or warranty services for the App;
All subscription billing, payment processing, and refund handling are governed by the applicable Platform’s terms and policies;
LiveHands is not responsible for Platform availability, outages, policy changes, or other actions taken by the Platform provider; and
In the event of a conflict between these Terms and the applicable Platform’s terms, these Terms govern your relationship with LiveHands to the extent permitted.

15. Modifications to the Terms

We may revise these Terms from time to time to reflect changes in the Service, our business practices, or applicable law.

For material changes — such as changes to dispute resolution, liability limitations, or user rights — we will provide notice by posting the updated Terms within the App or on our Website, updating the “Effective Date” above, and, where practicable, notifying you by email or through an in-app notification prior to the changes taking effect.

For non-material changes — such as formatting updates, typographical corrections, or minor clarifications — we may update the Terms without additional notice beyond revising the “Effective Date.”

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you should discontinue use of the Service.

16. Copyright and Intellectual Property Complaints

If you believe that content available through the Service infringes your copyright or other intellectual property rights, please contact us at [email protected] with the following information:

A description of the copyrighted work or intellectual property you claim has been infringed;
A description of where the allegedly infringing material is located within the Service;
Your contact information (name, address, email, and phone number);
A statement that you have a good-faith belief that the use is not authorized by the rights owner, its agent, or the law;
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights owner or authorized to act on behalf of the rights owner; and
Your physical or electronic signature.

We reserve the right to remove or disable access to any content that is alleged to be infringing, and to terminate the accounts of repeat infringers in appropriate circumstances.

17. General Provisions

17.1 Force Majeure

LiveHands shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet or telecommunications failures, utility outages, cyberattacks, or third-party service disruptions.

17.2 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. LiveHands may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate restructuring, or sale of assets.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by LiveHands to be effective.

17.4 Electronic Communications

By using the Service and providing your email address, you consent to receiving electronic communications from us, including transactional emails, service updates, and notices related to your account. You agree that all agreements, notices, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

17.5 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall continue in full force and effect. If any provision is found to be unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, while preserving the original intent of the provision to the extent possible.

17.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

17.7 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LiveHands regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Sullivan Technology LLC, d/b/a LiveHands
Email: [email protected]
Website: https://livehandsapp.com